Heart of gold:
She can be as much of a badass as she wants, but she can be a sweetheart to anyone who’s sad. Jessica Pearson might run the firm but it was Donna’s persuasion that earned Louis his corner office when he was at his most vulnerable. She sheds tears for the same guy (who is most despised at the firm) when he’s hospitalized. She is just too easily moved and has a heart of gold.
